Cookies

We use various cookies on the website in order to: Allow the website to work in the way intended, measure its audience, and integrate services that make it more user-friendly. Some cookies require prior consent from you and some do not. More information is provided below.

About cookies on our website

We use various cookies on the website to:

  • Enable the website to function,
  • Measure its audience, and
  • Integrate services to improve user-friendliness.

Some of these cookies require your prior consent, others do not. You will find more details below.

Depending on your browser settings, you may be able to block some of these cookies. However, blocking them may lead to a poorer experience on our website.

What is a cookie?

A cookie is a file, generally small and identified by a name, placed in your browser by a website that you visit. Your browser will store the cookie until the end of its validity or retention period and will send it back to the web server every time that you visit the website. Cookies allow us to collect information about your browsing and provide services appropriate to your device (PC, mobile or tablet).

Essential cookies

We inform you about the use of essential cookies that allow the website’s main services to work correctly.

These cookies do not require your prior consent.

Associated Plugin Name of cookie Purpose Lifespan
GDPR Cookie Consent cookielawinfo-checkbox-cookies-social-media Used to store the visitor consent for the cookies in the category “Social Media”. 6 months
cookielawinfo-checkbox-necessary Used to store the visitor consent for the cookies in the category “Necessary”. 6 months
cookielawinfo-checkbox-analytics used to store the visitor consent for the cookies in the category “Analytics” 6 months
cookielawinfo-checkbox-[TBD] Used to store the visitor consent for the cookies in the category “TBD”. 6 months
cli_user_preference Used to store cookie tracking consent 6 months
viewed_cookie_policy used to store whether or not visitor has consented to the use of cookies. 6 months
Polylang Pro pll_language Used to store language settings 12 months
 

 

WP Cerber Security

HnfagWyv   1 year
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bJjqaSyUF
cerber_groove
cerber_groove_x_Bs9Rmb48WgU25qZTr7SLMf3F
wpcs_*
WooCommerce woocommerce_cart_hash Used to determine when shopping cart contents/data changes. Session
woocommerce_items_in_cart Used to store which products are in the shopping cart Session
wp_woocommerce_session_ This cookie contains a unique code for each customer so that it knows where to find the cart data in the database for each customer. 2 days
woocommerce_recently_viewed Used to display recently viewed products Session
store_notice[notice id] Used to ensure that a message that has been masked/ignored by the visitor is not displayed again. Session
Zoho Marketing zc_consent Used to store cookie tracking consent 1 year
zc_show Used to determine whether to show the privacy banner or not 1 year
Zoho Sales IQ “gdpr_”+<@screenname@>+”__donottrack” Used to store the GDPR consent from the visitor 1 month
“gdpr_”+<@screenname@>+”_trackingconfig” Used to store the GDPR consent configured in the SalesIQ portal 1 month
uesign Used to manage the security of the applications. 1 month

Analytic cookies

These cookies aim to measure the audience of our website’s content and sections in order to assess them and organise them better. They also allow us to detect browsing problems and therefore make our services more user-friendly.

  • Matomo

We inform you of the use of Matomo audience measurement cookies, the sole purposes of which are those listed above, for our sole benefit.

These cookies only produce anonymous statistics and website traffic figures, and do not produce any personally identifiable information.

Name of cookie Purpose Lifespan
_pk_id Used to store some visitor details such as the visitor’s unique ID 13 months
_pk_ref Used to store the attribution information, the referrer initially used to visit the website 6 months
_pk_ses

_pk-cvar

Cookies with a short life, used to store data temporarily for the visitor’s visit 30 minutes
_pk_testcookie Used to check wether the visitor’s browser supports cookies session

  • Other analytic cookies

We request your explicit consent before we use the following cookies.

By default, refusal is assumed and these cookies are neither deposited nor activated.

You can withdraw your consent at any time.

Associated Plugin Name of cookies Purpose Lifespan
 

HandL UTM Grabber v3

 

handl_ip Used to store the IP of the visitor.
handl_landing_page Used to store the landing page
handl_original_ref Used to store the original referral.
handl_ref used to store the referral of the last touch (where visitor comes from just before a conversion)
handl_ref_domain Used to store the referral of the last touch (where visitor comes from just before a conversion)
handl_url Used to store the url of the last touch (where visitor comes from just before a conversion)
handlID Used to store the Unique ID generated by HandL UTM Grabber
HandLtestDomainName To automatically get the domain for tracking (via visitor side)
HandLtestDomainNameServer To automatically get the domain for tracking (via server side)
Hubspot All-in-One Marketing Hubspotutk This cookie keeps track of a visitor’s identity. It is transmitted to Hubspot when the form is submitted, and used to deduplicate contacts. It contains an opaque GUID (globally unique identifier) representing the visitor. 6 months
_hssrc Used to determine if the visitor has restarted their browser. Session
_hstc This cookie contains the domain, Hubspotutk cookie information, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit) and session number (incremented for each subsequent visit). 6 months
hssc Used to keep track of sessions. 30 minutes
_gcl_au
Zoho Marketing zc_cu Used to identify visitors 1 year
zc_cu_exp Used to identify a returning visitor 1 year
zc_tp Used in source tracking for touch points 1 year
Zoho Sales IQ “zld”+<@lsid@>+”state” Used to store the minimization and maximization state of an embed on the website. 5 minutes
“zld”+<@lsid@>+”dragpos” Used to store the position of the embed on the website 5 minutes
<@screenname@>+”-“+”_zldp” This cookie identifies unique visitors to the website 2 years
<@screenname@>+”-“+”_zldt” This cookie identifies a visitor’s unique visits to the site. 1 day
<@screenname@>+”-“+”_siqid” Used to track visitors across all domains 2 years
<@screenname@>+”-“+”_uuid” This cookie provides visitor id needed in REST API to get the data of the current visitor. 2 years
isiframeenabled Used when the Live Chat feature is disabled by proactive chats/trigger/JSAP 1 day
_zldvfp Used to identify a visitor redirected by e-mail campaigns 6 months

 

Cookies related to social media and third-party services

Purpose. We request your explicit consent before we use cookies related to social media and third-party services, intended to facilitate the sharing of content and to make the website more user-friendly.

By default, refusal is assumed, and these cookies are neither deposited nor activated.

The browsing data collected may be used by third parties operating these social networks and third-party services on their own behalf, in order to offer targeted advertising and content based on your browsing history. For more information, we invite you to consult their privacy policies and cookie information pages, listed below.

You may withdraw your consent at any time.

 

Third-party services Privacy policies and additional information about cookies used by third parties Privacy policies and additional information about cookies used by third parties
Facebook (Meta) Facebook privacy policy
Information about cookies used by Facebook
Instagram (Meta) Instagram privacy policy
Information about cookies used by Instagram
X (former “Twitter”) X´s privacy policy
Information about cookies used by X
YouTube (Google) Google privacy policy
LinkedIn LinkedIn privacy policy
Information about cookies used by LinkedIn
Xing Xing privacy policy

Cookies and processing of personal data

Some cookies may collect personal data. To find out more, please consult the site’s privacy policy.

 

Deletion of cookies and additional information about cookies

If you have given us your consent by clicking on the appropriate button on the cookie banner, you can withdraw your consent at any time. You can also do this by deleting the stored cookies via your browser.

Some cookies are already deleted when you close your browser (session cookies). Others will remain on your device until they expire or until you delete them from the cache (permanent cookies or tracking cookies) as these cookies allow us to remember things about you when you revisit our website.

By deleting our cookies or disabling future cookies, certain parts or functions of our website may not be accessible.

If you want to delete cookies that are already on your computer, please refer to the help and support function of your Internet browser where you will find instructions on how to find the file or folder where cookies are stored. For most browsers, the toolbar help function also provides information on how to prevent your browser from accepting new cookies, what to do to notify you when you receive a new cookie, or how to disable cookies altogether.

Via the links below you will find more information about deleting cookies per browser:

Firefox  Safari Internet Explorer Chrome
Firefox (mobile) Safari (mobile) Microsoft Edge

Changes to this cookie policy

We may occasionally modify and update this policy to ensure that it is always aligned with the cookies used. The updated version of this policy will be accessible on the same web page and will come into effect as soon as it is published. Please check this web page regularly to ensure that you are always aware of the cookies that may be placed on your terminal.